Other Services

In Case of an emergency, and you need to be rescued there will be a $250 minimum fee. (If at fault)

What is your cancellation Policy?

A full refund will be given if your reservations are cancelled at least 48 hours in advance. If the reservations are not cancelled 48 hours in advance a re-booking will happen.

Are pets allowed?

All pets are allowed, however the renter will be held liable in the event there is damage or clean-up fees that may incur.

Do you offer rain checks in the event of bad weather?

If inclement weather jeopardizes the safety or comfort of your trip, we will make the best effort to reschedule at your convenience. A full refund will only occur if cancellation is done 48 hours prior to rental time. We cannot control the weather and situations do arise, but we will do our best to reschedule a time.

Is alcohol allowed on the water?

Anyone consuming alcohol must be 21 years of age. Driver is not allowed to consume alcohol. No glass containers are allowed on boats or on the water.

*** If Arrested for BWI while in possession of The New Lake Conroe Boat Rentals property there is a $500 charge included to your bill ***